Docs, apps, and upgrades — handled in natural language.
The whole ServiceNow product corpus, on tap
Phyllis indexes ServiceNow product docs, release notes, the Store, and your installed app estate — and reasons against your live instance. Interrogate a feature, find a plugin without the exact name, audit what's running, or map the next upgrade — without trawling through hundreds of pages of docs.
Search
Ask docs anything
Phyllis indexes ServiceNow product docs, release notes, and Known Error KBs. Ask in natural language — get an answer with the citation, not a generic search result.
Notes
Release notes, on demand
ServiceNow release notes, indexed and ready to interrogate. Ask what's new, what's deprecated, or how a change plays against your instance — and get a grounded answer with the citation.
Discover
Find the right app without the exact name
Describe what you need in your own words — Phyllis searches the ServiceNow Store and the plugin catalogue, matches candidates against your instance, and stages the install for your approval. No more guessing at exact plugin names.
Inventory
Every installed app, accounted for
A live inventory of every app, plugin, and store integration running in your instance — with version, owner, and last-upgrade state. No more shadow estate.
- Current32
- Behind11
- Deprecated4
Estate Snapshot
App Inventory
Upgrade
Upgrade analysis, before the window opens
Ask Phyllis what's deprecated, which custom scripts break, and what your release notes mean for your instance. Phyllis cites every finding back to the source — release notes, KBs, your code — so the team walks into the upgrade with the impact map already in hand.
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