Phyllis Develop — The agentic developer for ServiceNow

End-to-end development, in your instance

Phyllis runs every step of a ServiceNow change — discovery, design, build, scan, ATF, and CMA-grade documentation — inside your instance. The intake Catalog Item, the approval Flow, and the AI Agents that orchestrate the work all wired together, scoped, and staged for your review.

Build

One prompt, an end-to-end build

Chat in any language. Phyllis runs CMA-grade discovery, then builds the full change — AI Agents, Flows, Catalog Items, Business Rules, ACLs, UI Builder pages, scripts, ATF coverage, documentation, and so much more — wired end-to-end and staged in an update set for your review, without leaving the composer.

Develop, @ for context, / for commands

acmetest Develop claude-opus-4-7

Create a business rule to escalate P1 incidents on close

Create an update set for the new catalog item

Generate ATF coverage for the change request flow

Build a Flow Designer action for approval routing

Add an ACL that blocks self-service on P1 incidents

Refactor sys_script_incident_assign to use GlideQuery

Stand up a scoped app for the HR onboarding team

Wire a Client Script to validate asset serial numbers

Spin up a Virtual Agent topic for password reset

Generate the scripted REST for the mobile client

Add a UI Policy to hide resolution code pre-resolve

Package the incident changes into a promotable set

Write a notification when an SLA breaches P2

Create an inbound email action for tickets@acme

Create a business rule to escalate P1 incidents on close

Create an update set for the new catalog item

Generate ATF coverage for the change request flow

Build a Flow Designer action for approval routing

Add an ACL that blocks self-service on P1 incidents

Refactor sys_script_incident_assign to use GlideQuery

Stand up a scoped app for the HR onboarding team

Wire a Client Script to validate asset serial numbers

Spin up a Virtual Agent topic for password reset

Generate the scripted REST for the mobile client

Add a UI Policy to hide resolution code pre-resolve

Package the incident changes into a promotable set

Write a notification when an SLA breaches P2

Create an inbound email action for tickets@acme

Preview

See every change before it lands

Watch Phyllis discover, build, and wire the work in real time. Nothing ships without your approval — problems are one click to re-prompt, with full context preserved.

VIP Caller Business Rule acmetest

Requirements gathered

Best practices loaded

Discovery · 3 VIP rules found view

Plan approved · 1 record

Scan passed · 0 findings

Business Rule: vip

All › Name contains vip › Table = incident

Name Active Table

VIP Caller — New Incident Handler true Incident

VIP Caller — Set Priority + Work Note true Incident

VIP User Incident Escalation true Incident

List Business Rules

Get Business Rule

Create Business Rule

Create ACL

List ACLs

Create UI Policy

Create Flow

Add Flow Trigger

Publish Flow

Create AI Agent

Generate ATF Test

Run ATF Suite

Scan Update Set

Complete Update Set

Create Scoped App

Create Client Script

Create Scripted REST

Create Inbound Action

Create Notification

Create Catalog Item

List Business Rules

Get Business Rule

Create Business Rule

Create ACL

List ACLs

Create UI Policy

Create Flow

Add Flow Trigger

Publish Flow

Create AI Agent

Generate ATF Test

Run ATF Suite

Scan Update Set

Complete Update Set

Create Scoped App

Create Client Script

Create Scripted REST

Create Inbound Action

Create Notification

Create Catalog Item

Validate

Instance Scan and ATF, before Phyllis completes

Phyllis scans every build, self-heals what Phyllis can, and generates ATF coverage alongside the build — so the update set lands at your review with a clean scan and the test pack that keeps future upgrades seamless.

Phyllis AI

Hands the update set off for audit.

ServiceNow Gate

Instance Scan + ATF before the update set completes.

Automated Test passed

Instance Scan clean

Document

CMA-grade documentation for every build

Phyllis writes a signed design document alongside the update set — executive summary, discovery findings, impact analysis, and every source cited for the reviewer.

Policy.v14 Owner · CAB

Approvals required

Platform Lead✓
Security✓
Change Manager…

Design Document BR-4821

Executive Summary

Discovery Findings

Scope global

Impact 3 ACLs · 2 Flows

Risk LOW

sys_script_6a2f sys_dictionary:incident ServiceNow Docs · Business Rules

Every discovery source cited

Coverage

AI Agents, Flows, Catalog Items, and more

Phyllis builds across the whole platform — scoped business rules, ACLs, Flow Designer flows, ATFs, Catalog Items, AI Agents, Virtual Agent, Performance Analytics. If it ships in ServiceNow, Phyllis can build against it.

create_flow

create_ai_agent

create_virtual_agent_topic

create_catalog_item

create_record_producer

create_update_set

commit_update_set

generate_release_notes

create_business_rule

create_change_request

describe_table

create_client_script

create_script_include

query_glide_records

create_ui_policy

create_acl

search_instance

search_knowledge

preview_update_set

diff_update_set

run_instance_scan

run_atf_suite