The AI teammate for ServiceNow
An AI-native ServiceNow teammate that doesn’t just advise — she analyzes, plans, develops, tests, and deploys.
Ask your instance anything
Phyllis grounds herself in the full context of your ServiceNow instance — its tables, ACLs, flows, update sets, configurations, and dependencies. Every answer is evidence-backed and traceable to the records it came from.
From a sentence to a sprint-ready backlog
Say “I want to implement ITSM” and Phyllis returns sequenced stories with priorities, points, and acceptance criteria — synced both ways with Jira or ServiceNow Agile 2.0.
The whole change, built in your instance
Phyllis develops on the platform — from tables, business rules, flows, and ACLs to the records behind them — then verifies and tests every change.
Sequence and promote from one canvas
Batch and release update sets through chat — in the right order, with conflicts surfaced before you promote.
One teammate for every role
Phyllis isn’t built for one job — it’s a teammate that flexes to whatever the work needs: scoping like a business analyst, building like a developer, reviewing like an architect, validating like QA, and keeping the CMDB honest like a configuration manager. A small team covers the whole delivery lifecycle without hiring for every seat.
Turn a one-sentence brief into sized user stories with acceptance criteria — grounded in the live instance, not a workshop guess.
Business rules, client scripts, flows and ACLs in scoped update sets — diff-verified and staged for your approval.
Correct scoping, naming and ACL coverage across the whole estate, with every decision cited to the record it came from.
The Instance Scan — hundreds of checks across six categories, self-healing what it safely can, so the instance stays upgrade-ready.
The whole implementation sequenced and synced to Jira / ServiceNow Agile 2.0, so the team always knows what ships next.
ATF regression suites and screenshot validation on every change — nothing is promoted until it's green.
Class audits, orphaned CIs, stale references — Phyllis reads the live CMDB, cites every finding to the record, and stages the cleanup as stories you approve.
ISO 27001 certified. Secure by design.
Phyllis is ISO/IEC 27001 certified — the international standard for information security management. Independently audited controls across access, data handling and operations, so your security team has a recognised baseline to sign off against.
- Zero data retention by default, on every tenant
- OAuth-scoped access — your roles and ACLs, honoured
- Independently audited to ISO/IEC 27001:2022
ISO/IEC 27001:2022 · Information Security
