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Notes from the platform floor.

Essays, patterns, and incident write-ups from the teams building ServiceNow with Phyllis.

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Launching Phyllis: an agentic developer and implementation team for ServiceNow

Why we built Phyllis as an agentic developer and implementation team, how it drives value end-to-end across planning, build, governance, and upgrades, and what each persona gets on day one.

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Implement now.