Pages
Every claim cited to the record
Ultra
Analyze

Analyze — Ask your instance anything.

Ask Phyllis anything about your instance — what a flow does, whether you've already built something, what a change will touch. She reads the live estate and answers in plain language, every answer cited to the record it came from.

Phyllis answering a question

Query anything in your instance in your own words — what a flow does, whether something already exists, what a change will touch — answered from the live estate, not a stale wiki.

“What does this actually do?”

Point Phyllis at any flow, business rule, script or ACL and she breaks it into plain steps — the decisions it makes, the data it touches, the side effects it triggers — read from the live record, never guessed.

What this flow does
explain · vip_escalation flowread live
» “what does this flow actually do?”
trigger
Incident createdwhere priority is P1
decision
VIP caller?checks u_vip on the caller record
action
Escalate and notifymoves to Major Incident — pages on-call
side effect
SLA timer restartsattached to the escalation task
From the live record — never guessed.
step by step
Why read-only?
trace · incident.assigned_to4 controls
incident.assigned_to · read-only
UI Policy — “Lock after resolve”
state ≥ resolved
ACL (write) — assigned_to
role: itil_admin
Business rule — “Protect assignment”
on close
Data policy
none on this field
The exact cause — named, not guessed.
cause · named

“Why is this field read-only?”

Phyllis traces every ACL, UI policy, business rule and data policy that touches the field — and names the exact cause: the rule, the role, the condition. Not a guess.

“Have we already built this?”

Before you build, ask. Phyllis searches the live estate for the tables, flows, catalog items and integrations that already do it — so you extend what exists instead of quietly duplicating it.

Cited sources
search · live estate3 records
» “do we already have an asset-return flow?”
Asset returncatalog item · Hardware
sc_cat_item
Return fulfilmentFlow Designer · active
sys_hub_flow
u_asset_returncustom table · 2021
sys_db_object
Answered from the instance — cited to the record.
found · cited
Solutions

Works with the stack you already run

ServiceNow
Phyllis
Jira
READS YOUR WHOLE ESTATE

Nothing is a guess

Every answer is drawn from your live instance and cited back to the exact object it came from — read across every layer of your configuration.

One answer to “what does this catalog item do?”
28 objects · all cited
Objects Phyllis read and linked to build a single, attributable answer.
Variables
12
Catalog client scripts
6
UI policies
4
UI policy actions
3
Categories
2
Catalogs
1
0 writes — Analyze only reads
Every object cited to the record
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