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Turn a floor plan into desks and rooms people can actually book.

Phyllis builds and extends your whole workplace operation — spaces, reservations, visitors and maintenance — grounded in your live instance and staged for your approval.

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A quick scroll through what Phyllis can do

Estate scan

Show me our workplace estate — which buildings, floors and spaces exist and which people can book.
ServiceNowSonnet 5 Low

Add a building

Create the Sydney HQ building under the ANZ campus with the right timezone.
ServiceNowSonnet 5 Low

Add a floor

Add Level 12 to Sydney HQ and set it up to hold bookable desks.
ServiceNowSonnet 5 Low

Space type

Create a Hot Desk space type with a workspace function so individual desks can be booked.
ServiceNowSonnet 5 Low

Reservable spaces

Make the 40 desks on Level 12 bookable with check-in required.
ServiceNowSonnet 5 Low

Reservable module

Set up a Desks booking module so employees can reserve a specific desk up to two weeks out.
ServiceNowSonnet 5 Low

Reservation path

Add a browse path for the Desks module on both web and the mobile app.
ServiceNowSonnet 5 Low

Neighborhood

Group the Level 12 desks into a Product Team neighborhood restricted to that team.
ServiceNowSonnet 5 Low

Workplace case

Add an AV Support workplace service so people can report a broken room display.
ServiceNowSonnet 5 Low

Visitor policy

Create a visitor NDA policy and a reception kiosk check-in flow for Sydney HQ.
ServiceNowSonnet 5 Low

Planned maintenance

Set up a quarterly HVAC maintenance plan on Level 12 that raises a case each cycle.
ServiceNowSonnet 5 Low

Space utilization

Which desks get booked most, and which floors sit empty?
ServiceNowSonnet 5 Low

Estate scan

Show me our workplace estate — which buildings, floors and spaces exist and which people can book.
ServiceNowSonnet 5 Low

Add a building

Create the Sydney HQ building under the ANZ campus with the right timezone.
ServiceNowSonnet 5 Low

Add a floor

Add Level 12 to Sydney HQ and set it up to hold bookable desks.
ServiceNowSonnet 5 Low

Space type

Create a Hot Desk space type with a workspace function so individual desks can be booked.
ServiceNowSonnet 5 Low

Reservable spaces

Make the 40 desks on Level 12 bookable with check-in required.
ServiceNowSonnet 5 Low

Reservable module

Set up a Desks booking module so employees can reserve a specific desk up to two weeks out.
ServiceNowSonnet 5 Low

Reservation path

Add a browse path for the Desks module on both web and the mobile app.
ServiceNowSonnet 5 Low

Neighborhood

Group the Level 12 desks into a Product Team neighborhood restricted to that team.
ServiceNowSonnet 5 Low

Workplace case

Add an AV Support workplace service so people can report a broken room display.
ServiceNowSonnet 5 Low

Visitor policy

Create a visitor NDA policy and a reception kiosk check-in flow for Sydney HQ.
ServiceNowSonnet 5 Low

Planned maintenance

Set up a quarterly HVAC maintenance plan on Level 12 that raises a case each cycle.
ServiceNowSonnet 5 Low

Space utilization

Which desks get booked most, and which floors sit empty?
ServiceNowSonnet 5 Low
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Phyllis
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Works with the stack you already run

Questions?

We’re glad you asked.

What can Phyllis actually build for Workplace Service Delivery?

The configuration that makes a workplace bookable and serviceable — the space and location structure, the modules employees use to book a desk or room, team neighborhoods, workplace services, visitor check-in, and recurring maintenance. She reads your live estate to ground every proposal and stages the changes in one reviewable set.

Will this fit our existing sites and floor plans?

Yes. Phyllis grounds every proposal in your real estate — your actual sites, floors, spaces, and booking modules — and keeps the location hierarchy consistent so nothing lands orphaned. You get a build that matches how your workplace is really laid out.

Can Phyllis create the actual bookings and visits?

No. Reservations, workplace cases, and visitor check-ins are things employees raise at runtime through the portal, mobile app, or reception kiosk. Phyllis configures what makes them possible — not the day-to-day bookings themselves.

Does anything deploy without my approval?

No. Phyllis discovers, proposes a plan, and waits. Nothing is written to your instance until you approve, and every build is staged in one reviewable, reversible change set.

How does she avoid guessing what your estate looks like?

Every finding is read from and cited to your live instance — your real buildings, floors, spaces, and booking modules — not a template. Where something can only be created at runtime, she flags the gap in the plan instead of forcing a write.

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