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Every claim cited to the record
Ultra
SecOps

Phishing incidents that triage, contain, and review themselves.

Phyllis builds and extends your whole security-response operation — any playbook, severity model or routing — grounded in your live instance and staged for your approval.

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A quick scroll through what Phyllis can do

Scan SecOps setup

Show me how phishing incidents are triaged today and what severity scoring already runs.
ServiceNowSonnet 5 Low

Severity engine

Walk me through how severity gets calculated for phishing incidents and what drives it.
ServiceNowSonnet 5 Low

Phishing playbook

Build a guided phishing playbook with Analysis, Contain, Eradicate and Review stages.
ServiceNowSonnet 5 Low

Response lifecycle

Walk me through the phishing response lifecycle and where each stage transition is defined.
ServiceNowSonnet 5 Low

Severity tiers

Add a High severity tier for credential-harvesting phishing.
ServiceNowSonnet 5 Low

Phishing intake

Turn user-reported phishing emails into incidents automatically.
ServiceNowSonnet 5 Low

Review routing

Route post-incident phishing reviews to the SOC lead once an incident reaches Review.
ServiceNowSonnet 5 Low

Runbook doc

Attach a published containment runbook to phishing tasks with the analyst steps.
ServiceNowSonnet 5 Low

TLP tagging

Set up a TLP:AMBER tag that restricts sensitive phishing incidents to the SOC.
ServiceNowSonnet 5 Low

MITRE coverage

Turn on MITRE technique intelligence and rate our phishing technique coverage.
ServiceNowSonnet 5 Low

Review report

Create a post-incident review template with a phishing containment-timeline section.
ServiceNowSonnet 5 Low

SOC reporting

Inventory today's phishing reporting before I design a SOC dashboard.
ServiceNowSonnet 5 Low

Scan SecOps setup

Show me how phishing incidents are triaged today and what severity scoring already runs.
ServiceNowSonnet 5 Low

Severity engine

Walk me through how severity gets calculated for phishing incidents and what drives it.
ServiceNowSonnet 5 Low

Phishing playbook

Build a guided phishing playbook with Analysis, Contain, Eradicate and Review stages.
ServiceNowSonnet 5 Low

Response lifecycle

Walk me through the phishing response lifecycle and where each stage transition is defined.
ServiceNowSonnet 5 Low

Severity tiers

Add a High severity tier for credential-harvesting phishing.
ServiceNowSonnet 5 Low

Phishing intake

Turn user-reported phishing emails into incidents automatically.
ServiceNowSonnet 5 Low

Review routing

Route post-incident phishing reviews to the SOC lead once an incident reaches Review.
ServiceNowSonnet 5 Low

Runbook doc

Attach a published containment runbook to phishing tasks with the analyst steps.
ServiceNowSonnet 5 Low

TLP tagging

Set up a TLP:AMBER tag that restricts sensitive phishing incidents to the SOC.
ServiceNowSonnet 5 Low

MITRE coverage

Turn on MITRE technique intelligence and rate our phishing technique coverage.
ServiceNowSonnet 5 Low

Review report

Create a post-incident review template with a phishing containment-timeline section.
ServiceNowSonnet 5 Low

SOC reporting

Inventory today's phishing reporting before I design a SOC dashboard.
ServiceNowSonnet 5 Low
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Phyllis
Jira
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Works with the stack you already run

Questions?

We’re glad you asked.

What does Phyllis actually build for Security Incident Response?

The setup that makes response run smoothly: severity scoring, guided containment playbooks, post-incident review routing, the intake that turns reported phishing emails into incidents, and review-report templates.

The incidents and tasks themselves stay in your team's hands. Phyllis configures the engine that triages and routes them; she doesn't manufacture the incidents.

Will this fit the way our incident process already works?

Yes — it's grounded in how your instance is set up today. Phyllis works within your existing response process, adjusting and labelling stages where that's safely supported.

Where a change would need a developer's involvement, she flags it for you rather than quietly attempting something that could leave a dead, unreachable step.

Will this fit our SecOps setup without creating conflicts?

Yes. Phyllis reads what's actually live in your instance and builds within it, so she doesn't stand up duplicate or conflicting scoring alongside what you already run.

If you've adopted a broader security-exposure approach, she works with that rather than around it.

Nothing is deployed without my approval, right?

Correct. Phyllis explores, proposes a plan, and only builds once you approve. Every change is staged for review and is reversible, and she never finalises or promotes anything on her own.

Any fixes she spots afterward are held for your sign-off before they run.

How do I trust her findings?

Every claim is cited to your own live instance — the scoring and routing you actually run, the intake feeding your phishing queue — rather than assumed from out-of-box defaults.

That matters on migrated instances, where scoring and routing drift from the shipped baseline. You see the evidence, not a guess.

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