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Ultra
Employee XP

Onboarding that greets each new hire by name — and walks them through day one.

Phyllis builds and extends your entire employee-journey operation — any lifecycle event, guided plan or personalized landing — grounded in your live instance and staged for your approval.

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A quick scroll through what Phyllis can do

Scan journey setup

Show me how onboarding runs today — the journey types, plans and where new hires land.
ServiceNowSonnet 5 Low

Onboarding journey

Build a guided onboarding journey with Pre-boarding, Day 1, Week 1 and Month 1 stages.
ServiceNowSonnet 5 Low

Stage activities

Add the activities each new hire, their manager and their mentor complete in week one.
ServiceNowSonnet 5 Low

Lifecycle event

Wire the onboarding journey to launch automatically when a new hire is created.
ServiceNowSonnet 5 Low

Manager & mentor tasks

Give managers their own reminders and mentors their own checklist, separate from the new hire's view.
ServiceNowSonnet 5 Low

Role-specific plans

Layer a sales-hire plan on top of the base onboarding plan without duplicating it.
ServiceNowSonnet 5 Low

Recommended learning

Attach recommended courses to the onboarding journey so new hires see them on day one.
ServiceNowSonnet 5 Low

Quick links

Surface benefits, payroll and IT setup as quick links on the new-hire journey.
ServiceNowSonnet 5 Low

Audience targeting

Show the relocation stage only for hires moving to a new city.
ServiceNowSonnet 5 Low

Offboarding plan

Create an offboarding plan that walks a leaver and their manager through the final two weeks.
ServiceNowSonnet 5 Low

Branded landing

Rebrand our Employee Center AI landing to our colours and logo.
ServiceNowSonnet 5 Low

Landing search

Point the employee landing search at knowledge and the service catalog so new hires find answers fast.
ServiceNowSonnet 5 Low

Scan journey setup

Show me how onboarding runs today — the journey types, plans and where new hires land.
ServiceNowSonnet 5 Low

Onboarding journey

Build a guided onboarding journey with Pre-boarding, Day 1, Week 1 and Month 1 stages.
ServiceNowSonnet 5 Low

Stage activities

Add the activities each new hire, their manager and their mentor complete in week one.
ServiceNowSonnet 5 Low

Lifecycle event

Wire the onboarding journey to launch automatically when a new hire is created.
ServiceNowSonnet 5 Low

Manager & mentor tasks

Give managers their own reminders and mentors their own checklist, separate from the new hire's view.
ServiceNowSonnet 5 Low

Role-specific plans

Layer a sales-hire plan on top of the base onboarding plan without duplicating it.
ServiceNowSonnet 5 Low

Recommended learning

Attach recommended courses to the onboarding journey so new hires see them on day one.
ServiceNowSonnet 5 Low

Quick links

Surface benefits, payroll and IT setup as quick links on the new-hire journey.
ServiceNowSonnet 5 Low

Audience targeting

Show the relocation stage only for hires moving to a new city.
ServiceNowSonnet 5 Low

Offboarding plan

Create an offboarding plan that walks a leaver and their manager through the final two weeks.
ServiceNowSonnet 5 Low

Branded landing

Rebrand our Employee Center AI landing to our colours and logo.
ServiceNowSonnet 5 Low

Landing search

Point the employee landing search at knowledge and the service catalog so new hires find answers fast.
ServiceNowSonnet 5 Low
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Questions?

We’re glad you asked.

What does Phyllis actually build for employee journeys?

The configuration that makes onboarding feel personal and run itself: the guided journey plans, the stages a new hire moves through, the activities each person completes, recommended learning and links, and the branded landing page where it all comes together.

The live journey belonging to a specific new hire stays with your team — Phyllis builds the templates and the experience, not a real person's onboarding record.

How is this different from a generic HR request?

A generic request opens a case and fires off tasks. A journey is the guided, personalized experience on top of that — a plan with stages and check-off activities where the new hire, their manager and their mentor each see their own view. Phyllis builds that guided experience and can tie it to the moment someone joins, so it launches on its own.

How do the manager and mentor pieces work?

Each journey is persona-aware — the new hire, the manager and the mentor each get their own activities and their own view of progress. Phyllis configures those per-persona pieces. Where a programme has no mentor named, she calls it out rather than leaving a silent gap.

Nothing is deployed without my approval, right?

Correct. Phyllis explores, proposes a plan, and only builds on your explicit approval, with every change staged for review. She also flags the manual finishing steps an admin completes — like placing the journey on your Employee Center homepage — so the experience actually surfaces for staff.

How do I trust her findings?

Every claim is cited to where it came from in your own instance — the journey types already defined, the plans still in draft, the stage names your team reuses. She reads your live setup rather than assuming out-of-box defaults, because onboarding content drifts heavily from the shipped baseline.

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